[access-uk] On behalf of a friend...

  • From: "Christine Weetman" <goatmum@xxxxxxx>
  • To: "access uk" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 24 May 2007 19:19:54 +0100

Anyone know what's happened with Guide?  Just over a year ago, they sold my
friend a computer package, laptop, keyboard, printer/scanner/copier, guide
access screenreader, 3 years guarantee and free upgrades.  Cost her
Seventeen Hundred Pounds!

Now she's lost her email and she's told Guidemail has gone bust.  She tells
me it is softwear enginerering (I think she called it) now but she can't get
any help or support from them.   Anyone know anything?  As a totally blind
person who bought a laptop from commet and installed my own version of jaws
and now have a 3 in one which cost me only £59 I am quite disgusted and
horrified at the treatment she has had to put up with, yet she doesn't see
it as anything but marvelous.

Guess I am asking if anyone out there knows anything and provoking the usual
question of "Why BIP's should allow themselves to be ripped off like this?

Best wishes, a disgusted Christine W.

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