[access-uk] Re: Off Topic: In Touch
- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 21 Jan 2008 19:46:24 -0000
Jackie
Don't be surprised at who listens to In Touch.
Iain
----- Original Message -----
From: Jackie Cairns
To: Access UK Mailing List
Sent: Monday, January 21, 2008 6:31 PM
Subject: [access-uk] Off Topic: In Touch
Hi List
Some of you may remember that I wanted to give positive feedback via perhaps
In Touch to my recent stay in hospital. When I came home three weeks ago, I
was having great difficulty in contacting the In Touch team, and had actually
given up on it until this afternoon. I got a phone call asking if I could be
interviewed to say what a good experience I had received, especially given how
ill I ended up being anyway.
I am delighted that I have now been able to say how well I was treated, and
how NHS Grampian went that extra mile for both of us. I can't tell you how
much this means to me, especially after all the negative things we read and
hear about. I thought that I would let you know that, in the end, sense
prevailed, and that this was a good outcome. I very much doubt anyone at NHS
Grampian will hear it, but the fact is I hope it gives some blind person out
there some reality that not everything in this world is bad for them.
Jackie
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