I had Dell twice, but I never encountered such unusual problem.
Sent from my iPhone
On Jun 28, 2020, at 4:46 PM, andrew (Redacted sender "meikle.aiden" for
DMARC) <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Hi Roger.
I normally buy my computers from John Lewis in Glasgow and I too have been
thinking of buying a new computer as I'm so disappointed with Dell.
I'm thinking of a Hewlett Packard or Packard Bell.
Unfortunately, both PC World and John Lewis's websites are running dreadfully
at the moment, probably because there are no technical staff working, but I'm
really serious about changing.
Very best wishes.
Andy.
----- Original Message -----
From: Redacted sender "roger.south" for DMARC
To: access-uk@xxxxxxxxxxxxx
Sent: Sunday, June 28, 2020 3:14 PM
Subject: [access-uk] Re: Odd problem with Dell Tower computer
I also purchased a high end Dell tower about 2.5 years ago but have never
been happy with it from day one. Nothing specific but slow erratic running. I
don’t use sound so the card is not connected to speakers so I have no idea if
it works or not but I will be buying a new tower as soon as the shops open
and I can get to them. It will not be a Dell.
Roger
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of andrew
(Redacted sender "meikle.aiden" for DMARC)
Sent: 28 June 2020 13:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Odd problem with Dell Tower computer
Hi all.
About 2 years ago I purchased a high end Dell Tower computer.
I dropped in JAWS 19:
Winamp;
Goldwave;
and Outlook express.
Almost immediately, I found that after playing a CD for about 5-8 minutes, my
sound card crashed.
I struggled for months with this and I think that by also installing Adobe or
Nero Burning Rom, the problem vanished.
Very recently I had absolutely no other option other to Reset the Dell a
second time . My sighted wife assisted by reading the initial set-up
screens.
I then reinstalled all of the above again and within a few minutes of playing
a CD the sound card crashed. Incidentally, this also turned off JAWS.
I know that I have recently purchased a Maintenance agreement, so all will be
fine, ones the shops all open.
But has anyone ever heard of this problem happening before? Or perhaps you
may be aware of an easy fix or realise how I managed to fix the problem the
first time.
I feel that Adobe or Direct X may be the solution, but I cannot remember.
Any advice would be very welcomed.
Very best wishes.
Andy Logue.
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