[access-uk] Re: OT but may be important for members
- From: "Mike Moore" <mikeis@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 18 Nov 2010 18:13:07 -0000
Hi,
I have had similar calls from Alliance & Leicester, wishing to confirm
purchases using an automated service. It is genuine in the cases I had, so
worth checking in your case, as if you do not respond, they lock the account
in case of fraud!
Regards,
Mike
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Amro Bilal
Sent: 18 November 2010 13:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: OT but may be important for members
John, In the few times Barclays fraud department contacted me it was a real
person at the other end and calls were handled in a satisfactory way. But
things may have changed. Best to ring Barclays phone banking and check with
them and maybe let us know? If things may have indeed changed, and it is an
automated call now as you describe it, I won't be impressed either.
Cheers,
Amro
----- Original Message -----
From: John <mailto:j.wilson07@xxxxxxxxxxxxx> Wilson
To: Access UK <mailto:access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 18, 2010 12:18 PM
Subject: [access-uk] OT but may be important for members
Hello All,
This morning I have received two calls from the number 0845
3512291 purporting to be from Barclays Fraud Section. It
invites me to press any number to continue. I strongly
suspect that this is some form of scam, if only to get you
to press any number and be charged for the pleasure of
nothing. And, of course, it could be even more sinister; or
it may even be genuine.
Has anyone else received such a call from this number and,
if so, do they know if it's genuine or not?
If this is Barclays Fraud Section, I am not impressed by
this superficial and impersonal method of contacting
customers about what may turn out to be a serious matter.
People, like me, are always going to think that this sort
of call is a scam and ignore it.
I have checked on Google and it is mentioned several times
but some of these reports say that it is a genuine number
and others that it is sham.
Any more reliable details would be appreciated.
thanks.
John.
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