John, In the few times Barclays fraud department contacted me it was a real person at the other end and calls were handled in a satisfactory way. But things may have changed. Best to ring Barclays phone banking and check with them and maybe let us know? If things may have indeed changed, and it is an automated call now as you describe it, I won't be impressed either. Cheers, Amro ----- Original Message ----- From: John Wilson To: Access UK Sent: Thursday, November 18, 2010 12:18 PM Subject: [access-uk] OT but may be important for members Hello All, This morning I have received two calls from the number 0845 3512291 purporting to be from Barclays Fraud Section. It invites me to press any number to continue. I strongly suspect that this is some form of scam, if only to get you to press any number and be charged for the pleasure of nothing. And, of course, it could be even more sinister; or it may even be genuine. Has anyone else received such a call from this number and, if so, do they know if it's genuine or not? If this is Barclays Fraud Section, I am not impressed by this superficial and impersonal method of contacting customers about what may turn out to be a serious matter. People, like me, are always going to think that this sort of call is a scam and ignore it. I have checked on Google and it is mentioned several times but some of these reports say that it is a genuine number and others that it is sham. Any more reliable details would be appreciated. thanks. John. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq