Ali, In outlook express, go into tools and options. On the read tab, you will find a check box which says, "read all messages in plain text". If it's checked, which I think it is by default, uncheck it, hit apply and okay and that should sort it. I had the same problem with window-eyes but once I'd done the above, it was sorted. Cheers, Sandra. ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq