Many thanks for this rapid reply, David. It worked OK although I was initially confused by the operator telling me to press 5 twice! But pressing 1 brought up the balance. Douglas On 5 Mar 2007 at 11:48, David Russell wrote: > ring 4445 and then press 1 > > -----Original Message----- > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq