Try doing a screen refresh (JAWS key+escape) and go to the top of the message. Iain From: Ron Sears Sent: Tuesday, August 10, 2010 4:45 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] O E messages Hello, can anyone tell me how to solve this problem. I received a message which should have some text ;on it. There appears to be an attachment which says IMG and JPG. Okay so its a photo. I forwarded it to my wife's laptop and the text is there for all to see and read. She copied the text and sent it back to me but it is still not there. I am using JFW 10 on a del desktop computer. Cheers Ron