Some time a go now I got a phone from voda, I decided to upgrade and so phoned them up, i was promosed that the phone I was to receive would arrive the following day and would have talks loaded. it soon became obvious that the phone didn't talk at all and that it never would as it wasn't a compatible model, i then spent around three or four hours on the phone talking to them about a suitable model, I must have spoken to everyone who was on duty at the call centre that Saturday afternoon, in the end i accepted an old model as they said it was the only one they had in stock and ended up getting talks put on it myself as it would have meant them sending me the phone and then me sending it back to them to have Talks installed on it, it was completely daft, I've never come across such a bunch of people with absolutely no knowledge, it wasn't all down to management, the computers were out dated as to which models were compatible etc.
Trace----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 03, 2009 2:59 PM Subject: [access-uk] Re: Nokia 6124 offer from Vodafone
Because these are probably old stock Eleanor and if I were getting one I'd ask them to confirm they weren't refurbished ones and rather brand new phones never pre-owned.----- Original Message ----- From: "ELEANOR BURKE" <eleanorburke@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 03, 2009 2:50 PM Subject: [access-uk] Re: Nokia 6124 offer from VodafoneInteresting Jackie, though I am not Barbra. Now I wonder why they don't offer the latest Talks because they are certainly putting the latest Talks on phones for blind. The lady was even able to tell me when I asked her what version of Talks they were now using, and she said Talks 4. I felt she was well informed.e Eleanor----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 03, 2009 2:26 PM Subject: [access-uk] Re: Nokia 6124 offer from VodafoneHi BarbaraYes I know, I agree. I've been lucky, but have heard very differing reports of customer experiences. I've also heard a rumour that they intend stopping this service, but who knows? The chances are that the model is a year or more old, and no it isn't Talks Premium or the latest version of Standard that they offer. But the point is that they offer it at all, and if people aren't fussy about the latest bells and whistles on a mobile, then it's worth a look. I haven't seen this handset, so can't honestly comment.Jackie Cairns Braille Specialist Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Telephone: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barbara WilsonSent: 03 June 2009 14:23 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Nokia 6124 offer from Vodafone Hi JackieIt is indeed a great offer and thanks for passing it on. I just found in the past that Vodafone providing TALKS and actually getting someone who knew of the service were very different things. But you usually get there if you persevere!Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes ----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 03, 2009 11:24 AM Subject: [access-uk] Re: Nokia 6124 offer from VodafoneHi Barbara If you are on Voda, call 191, but I don't know what the national equivalent is unless you look on the web or call 195. I don't know the ins and outs of how long the offer has been on, orwhether the phone is any good. I just thought passing it on might be ofuse to someone looking for something reasonable. Jackie Cairns Braille Specialist Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Telephone: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf Barbara Wilson Sent: 03 June 2009 11:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Nokia 6124 offer from Vodafone Is there a number you can ring? Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes ----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 03, 2009 10:30 AM Subject: [access-uk] Re: Nokia 6124 offer from VodafoneHi BarbaraIt was Vodafone who told me about it. They say to just go into any storeand ask. Jackie Cairns Braille Specialist Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Telephone: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf Barbara Wilson Sent: 03 June 2009 10:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Nokia 6124 offer from Vodafone Hi JackieThat certainly is a good offer. The fun part will be finding someone inVodafone who actually knows about it! ----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx>; <bcab@xxxxxxxxxxxxx>; <talks-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 03, 2009 10:21 AM Subject: [access-uk] Nokia 6124 offer from VodafoneApologies for the cross-posting of this info, but thought anyone in the hunt for a new phone might want to look at a promotion Vodafone are offering at present. According to the info I have been given, you can purchase the Nokia6124 with Talks Standard for £90, which includes a £10 Pay-As-You-Talktop-up.The phone has a 2M camera, with Internet access, MP3 and all the usualclobber. I've never seen this, so honestly don't know how old it is or whether it is particularly button friendly. But if it is a phone you are looking for without paying over the odds, then it might do the job. Vodafone send it away to have Talks loaded on it, and you generally get it back within a week or so. Hope this is of some use to any of you. 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