[access-uk] Re: No Audio on the iPlayer

  • From: "Peter Beasley" <pjbeasley23@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 21 Dec 2011 23:36:37 -0000

The iplayer is perfectly accessible with NVDA. which version of NVDA are you using? ----- Original Message ----- From: "Vince Thacker" <vince@xxxxxxxxxxxxxxxxxxxxx> 

To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 21, 2011 9:50 PM
Subject: [access-uk] Re: No Audio on the iPlayer



Darren,
There is indeed a mute button on the iPlayer, and it looks from my very small experiment a moment ago as if the setting (e.g., muted) can carry over to a new session. I muted the first session, exited the iPlayer, and opened it again, and still there was silence. I can just about see enough to get the volume control back on, but it doesn't seem at all accessible with NVDA screen reader; can't speak for other screen readers. 

Vince.
----- Original Message ----- From: "Denis Tocher" <denis.tocher@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 21, 2011 8:24 PM
Subject: [access-uk] Re: No Audio on the iPlayer



Hi Darren and Peter,

Not sure if you are referring to the radio Iplayer.
I find this on the radio but when using JAWS I simply press the DOWN arrow 
on the Iplay page and it works.

Hope this is of some use.

Regards,


Denis

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Peter Beasley
Sent: 21 December 2011 8:16 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: No Audio on the iPlayer
What were you trying to listen to? I normally don't have any problems using the iplayer, but a few days a go, someone on another list sent a link to a 
particular item on the iplayer, and when I tried to listen to it, it
wouldn't play.
----- Original Message ----- From: Darran Ross <mailto:darran.ross@xxxxxxxxxxxxx> 
To: Access-UK <mailto:access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 21, 2011 8:07 PM
Subject: [access-uk] No Audio on the iPlayer

Hi List.

I was using the BBC iPlayer a couple of days ago without incident,
but I've tried tonight and I'm not hearing any audio.

I can tell the thing is playing as the time ticker is moving
forward, but no audio! I've tried playing four different programs, no sound present. Audio is playing though on other sites, and MP3 etc are all fine. 


I haven't made any changes at all since last using the player, and
the Help pages haven't thrown up anything useful.

Have any list members ever had a similar experience with the
iPlayer? I did think I may have activated a mute button, but as I've no idea if this is even possible since the changes, its hard to tell. Anyway, this 
wouldn't remain selected over different sessions, or would it?

Regards.

Darran


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