By the RNIB reconfiguring their site to allow password access only seems
like a reasonable step tO a point but the fact that the password is
generated their end and not of your own choice is a HUGE security risk.
if possible CHANGE THE RNIB GENERATED PASSWORD AT THE EARLIEST OPPORTUNITY,
not sure how to make a good password? go to the diceware site and
follow their advice . the password generation advice they offer is a
little time consuming but it increases your security considerably.
http://world.std.com/~reinhold/diceware.html.
feel free to share the web link liberally among your friends.
On 01/05/2015 14:15, Adrien Collins wrote:
Hi Jacky
This sounds like typical rnib miss-handling of things, what
ever next. I hope they get it sorted otherwise it will just
put people off from using the service.
Regards
Adrien
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Brown
Sent: Wednesday, April 29, 2015 1:41 PM
To: access-uk@xxxxxxxxxxxxx; 'BCAB Discussion List';
RNIBTalkingBooksArena@xxxxxxxxxxxxxxxxx
Subject: [access-uk] New online RNIB library catalogue
I sincerely apologise for cross-posting this, especially if
you subscribe to all three lists.
I am absolutely furious, to put it mildly, and feel we
deserve an explanation from RNIB on their half-cocked
handling of this new facility.
The new catalogue has gone live, and if you visit
www.rniblibrary.com you can hopefully browse for what you
are looking for. But here is the catch. You need to log in
at some point. The first edit field requires you to enter
your Customer Number. The next field requires your
password. But, guess what? You don't have a password to
use in the second edit field, so you need to call RNIB
Helpline. The person who helped me was very nice, and he
told me he had only just received the information that
required him to generate a password to go with my Customer
Number. He called me back once he had this info and passed
it onto me.
At no point on the new site does it tell you that you need
to contact RNIB to do this. There is a log-in link, but
there is no point using that until you have a password from
them. Why didn't they put a Register link on there so you
could go through the process of creating your own password
like most sites offer?
And so to searching for something. I put in Peter James
just to see how the search panned out. I chose Talking
Books from the combo box. The search results brought up six
pages. There is no heading per result, so the quickest way
to run through the results is to press x for each tick box
to give you the item it has found. And even more annoying
was the fact that before I could get to all the stuff by
Peter James, I got items by people called Peter, or whose
surnames are James. When I finally got to page three, I
found the books by Peter James. If you type in a search
with Peter James, wouldn't it be more sensible to have books
by him first, then add those by Peter or James afterwards?
I did offer to help test this site, but was never contacted.
It isn't the best experience when using a screenreader, but
then since when did it matter to RNIB how people with no
sight at all embrace their new facilities?
Sorry to be grumpy about this, but when we have waited for
so long to see the new online library, only to discover we
need to contact RNIB and all that involves to have a
password generated, it makes me wonder why we bother at all!
Kind Regards,
Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my
EyeWrite blog: www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate
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