[access-uk] Re: New Printer Problem
- From: <roger.south@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 3 Jan 2014 13:14:24 -0000
Hi George
Sorry but it’s beyond my ken. A little more clarification would be a great
help please.
Roger
From: George Bell
Sent: Friday, January 03, 2014 10:05 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: New Printer Problem
Hi Roger,
Calling Virgin won’t get you anywhere. I did a Google for:
printer automation server can not create object
and the following URL seems a popular response and does make sense.
http://support.microsoft.com/kb/973479
George.
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
roger.south@xxxxxxxxxx
Sent: 03 January 2014 08:15
To: BCAB Discussion List; access-uk@xxxxxxxxxxxxx
Subject: [access-uk] New Printer Problem
Please forgive the cross posting but I’m trying to reach as many as possible to
get this solved
Running Windows 7 Home Premium 64 bit
I treated myself to a new printer for Christmas, an Epson XP-312 It works very
well except for one problem. If I try to print an email the following error
message appears.
+++++++++++
An error has occurred in the script on this page
Line 296
Char 1
Error Automation server can't create object
Code 0
URL res://ieframe.dll/preview.js
Do you want to continue running scripts f this page?
YES NO
+++++++
I do not use JAWS so the reverence to scripts is nothing to do with screen
readers. Regardless of whether I hit the Yes or the No options I cannot print
the email. My only way of doing so is to save it as a text message and then
print. I called the Epson support line only to be told it’s not their problem
but a Virgin error. I really don’t fancy my chances of trying to convince
Virgin of that without more substantial facts to put my case.
Has anyone here any idea what my problem could be and, more importantly, a
solution assuming there is one.
Many thanks Roger
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