[access-uk] Re: Natwest Online Banking
- From: "Kevin Lloyd" <kevin.lloyd3@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 17 May 2008 13:47:54 +0100
Hi Justine.
May be worth checking your JAWS configuration settings for internet
explorer. In the HTML settings, there's a check box called "forms mode auto
off". I have this checked and I'm wondering if this is not checked in your
case and causing you an issue? You'll find the checkbox in the misc tab of
HTML settings.
Regards.
Kevin Lloyd
E-mail: kevin.lloyd3@xxxxxxx
----- Original Message -----
From: "Justine Fallis" <justine@xxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, May 17, 2008 10:05 AM
Subject: [access-uk] Natwest Online Banking
I'm using the very latest version of JAWS with a laptop. For some reason,
when I use online banking on the Natwest site now, if I'm in forms mode
doing something like entering my customer number, when I press enter to
take me to the next screen, I am still in forms mode, and can't actually
tell where I am on the site without tabbing through all the links and
hitting enter on the "skip to main content" link, then I'm taken to where
I need to be. Any thoughts on why this might be? I don't think Natwest
have changed their site and this has only started happening since
installing the latest version of JAWS. It happens on both my work and
home PC, though at home I'm using a laptop and at work a desktop.
Justine Fallis
E-mail/MSN justine@xxxxxxxxxxxxxxxxxxxxxx
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts: