Hi Ian, CTRL+Y (as with OE, I think) will put you into the main folder list where you can choose the folder you want by tapping its letter until you reach it. (I find it necessary, once I've started Outlook, to open the inbox first time around with the right arrow because it's always closed but it may be a bug in 2002.) BTW: CTRL+SHFT+I puts you back to the in-box. -- Carol carol.pearson@xxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ian Macrae Sent: Tuesday, December 06, 2005 10:08 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] NEW MAIL CLIENT Following a desktop upgrade here at work, I've been migrated to Outlook 2003. But I can't figure out how to open folders other than the one I'm currently in which is my inbox. If I do what I previously did, tab across to the list on the left, the names of other folders are announced, but the visual profile doesn't change in the main pane and I can't enter any of the others. I'm using JFW V6, by the way. Any tips much appreciated. http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.12/192 - Release Date: 05/12/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.12/192 - Release Date: 05/12/2005