Hi Saqib, While I cannot help directly with your NC10 problem, you may be able to use Safe Mode unassisted by running the open source and free NVDA Screen Reader. I have heard that it might be possible to use in Safe Mode with a USB headset. Take care James, Lyn, Nash and Twinny ----- Original Message ----- From: Saqib To: access-uk@xxxxxxxxxxxxx Sent: Friday, June 19, 2009 11:13 AM Subject: [access-uk] NC10 Hi all. My NC10 netbook is playing up for some reason. Every time I try to boot it up it brings up an list of options. They are options relating to safe mode or starting Windows as normal. When I select any of these options the process just goes around in a loop and the netbook just reboots and I get the same screen with those options. I selected start windows as normal and when the XP logo appears on the screen the machine will then reboot its self. The machine did take a fall yesterday as it fell off my sofa arm and this problem accured. I went to shut it down and got up and nearly tripped over the wire and the netbook flew off the arm of the sofa.