[access-uk] Re: My final words on the Penfriend

  • From: "Scott C" <castledine10@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 26 Jul 2009 01:34:42 +0100

hoooo. fair one.    

-----Original Message-----
From: Barbara Wilson - Email Address: barkingbabs@xxxxxxxxxxxxxxx
Sent On: 25/07/2009 22:48
Sent To: Access-UK - Email Address: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] My final words on the Penfriend

Hi All

Subsequent to recent threads regarding the RNIB's Penfriend, I went to their 
online shop and had a look what they are currently saying about the delivery 
dates for this product. There has been much debate on this list about whether 
or not the RNIB should have informed everyone who placed an order that the 
stocks would be delayed and not available mid July as originally advertised. 
These are my final words on the RNIB and the circumstances surrounding the 
release of this product and I think they sum up the RNIB. Sorry for those who 
seek to defend the organisation. I know they do good work in some areas, but 
here is what they say in their online shop about the Penfriend:

"Available to pre-order. Stock due mid-July 2009. Easily record, and re-record, 
information using this versatile, pocket-sized, easy-to-use product and the"

So, not only have they failed to inform customers that stocks are delayed, but 
their Website also hasn't been updated, still advertising stock as available 
mid July. It is now 25 July, that's what I would call the end of July and not 
mid. So, it seems they can't even update their Website let alone contact 
customers.
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

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