hoooo. fair one. -----Original Message----- From: Barbara Wilson - Email Address: barkingbabs@xxxxxxxxxxxxxxx Sent On: 25/07/2009 22:48 Sent To: Access-UK - Email Address: access-uk@xxxxxxxxxxxxx Subject: [access-uk] My final words on the Penfriend Hi All Subsequent to recent threads regarding the RNIB's Penfriend, I went to their online shop and had a look what they are currently saying about the delivery dates for this product. There has been much debate on this list about whether or not the RNIB should have informed everyone who placed an order that the stocks would be delayed and not available mid July as originally advertised. These are my final words on the RNIB and the circumstances surrounding the release of this product and I think they sum up the RNIB. Sorry for those who seek to defend the organisation. I know they do good work in some areas, but here is what they say in their online shop about the Penfriend: "Available to pre-order. Stock due mid-July 2009. Easily record, and re-record, information using this versatile, pocket-sized, easy-to-use product and the" So, not only have they failed to inform customers that stocks are delayed, but their Website also hasn't been updated, still advertising stock as available mid July. It is now 25 July, that's what I would call the end of July and not mid. So, it seems they can't even update their Website let alone contact customers. Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes N?^j÷?éb²×%?É(?Ø^?i?v&z\?¢YhÂ)à?)ä?¨¥¶??që,ºJު笵úÞzX¬¶Ê+?Ë??ç-