[access-uk] Re: More Outlook 2010 problems

  • From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 4 May 2012 11:02:58 +0100

John,

Firefox is my main browser, IE7 is only there as a backup.
I have been meaning to update to IE8 but haven't got around
to it.

Will give your suggestion about the Reading Pane later after
visiting the Doc.

Jim Williams

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gregory
Sent: 03 May 2012 22:52
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi Jim,

Hope it works. Sorry, not quite on the same wavelength,
'Finally the other point about the switch from my default
browser, Firefox, to IE 7is a mystery.' Are you also having
problems with IE7?

John.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Williams
Sent: 03 May 2012 12:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi John,

First, thanks for the work arounds you sent details for,
I'll have a go this afternoon and let you know.

The issue regarding Outlook 2003 and 2010.  I didn't
uninstall anything before installing Office 2010 so the
system must have dumped 2003 as I can't find it anywhere on
my system although I will do one more search just in case.

Finally the other point about the switch from my default
browser, Firefox, to IE 7is a mystery.

Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gregory
Sent: 03 May 2012 11:24
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi Jim,

If Office 2003 wasn't uninstalled prior to installing Office
2010, then the Office 2003 programs will be left on the
system as they can both be used and co-exist on the same
system. This is not, however, true of Outlook, as only one
version of Outlook can be on the system at any one time and
this is why Outlook 2010 is the version on your system. You
can safely uninstall the Office 2003 programs if you so wish
and this will not affect the Office 2010 programs.

Anyway, back to your Outlook issue. It could be that you are
viewing the messages in the reading pane, so for a start,
let's get rid of that and see how you go on.

1. Shift F6 twice to the ribbon menu and right cursor to the
'view' menu.
2. Cursor down until you get to 'layout' and then press
right cursor.
3. Cursor down until you get to 'reading pane' and press the
spacebar to open the dropdown menu.
4. Cursor down to 'off' and press the enter key.

It is also a good idea to turn off the 'to-do' feature -
that is, of course, if you don't use it.

1. Do as above steps from 1. To 2. and then cursor down
until you get to 'to-do bar'.
2. Press the spacebar on the item which will open a dropdown
menu, cursor down until you get to 'off' option and press
the enter key.
3. Close and restart Outlook and see if you can delete
unwanted items.

John.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Williams
Sent: 02 May 2012 21:09
To: bcab@xxxxxxxxxxxxxxxxx
Cc: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] More Outlook 2010 problems

Hi Lists,

Apologies for cross postings.

Using JAWS 13 and Outlook 2010

On odd occasions when I want to delete a new e-mail I don't
want to read, pressing the Delete key takes me into the
message instead.  And I'm stuck in the dam thing!

Pressing Escape does nothing and I have no choice but to
press Alt+F4.  Of course, this takes me out of the Outlook
altogether.

What I cannot also understand is that when Office 2010 was
installed, all Office 2003 programmes were left on my
system, except for Outlook which I appear to be stuck with.

Any suggestions?  (Polite ones only please!)

Jim Williams

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