Hi trace Yes I now see it does look like my Niece was told wrong. Thanks to all that have confirmed this. Regards, Derek -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Spring Flower Sent: Wednesday, December 26, 2012 2:36 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Mobile phone numbers when i got my new iphone i was told that i could have my old number on the new phone and i wasn't even asked if i'd be with the same provider which i wasn't and have actually kept my old number on my old phone. trace ----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, December 26, 2012 1:48 PM Subject: [access-uk] Mobile phone numbers > Hi All > Has my nice been given wrong information? > > She says she has been told that she must have new mobile number, > If the new SIM is different (ie size) to the old SIM. > > So for example if the old SIM was from an old handset, and she wants > An upgraded handset, then she has to have a new mobile number. > Is this true ? > > However this link here: > > http://tinyurl.com/385zbc5 > > Does seem to suggest that if the new handset SIM, is with The same > Company as the old mobile, the company can easily Transfere the > telephone > number to > the new SIM. > > If yes I am surprised not all sales staff know how! > > Regards, Derek > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq