Hi I had to force the NC10 off as it had crashed and I could not even do an alt shift delete. When I opened Word I had lost my document that I was working on. How do I prevent this happening again so that when I open Word the document that was open when it crashed is there if I want to open it. It is set up like this on another machine and I get the original document and a temporary version of the one I was working on. these are usually to the left of the screen. Hope people know what I mean. Eleanor -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 131 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message