I would be interested to know if you find a way around this, I also have the same problem. For now I just save the document as something else or save a copy, and i find that this gives me read access Sent from my iPhone > On 22 May 2014, at 20:10, "Phil Roberts" <p.roberts13@xxxxxxx> wrote: > > Hi > > > > I currently use Windows 7, Office 2010 and Jaws 14. > > > > When I receive a word document from another person it shows as "Protected > View" and I can only read it using the Jaws cursor. Do I need to configure > Word like we used to in Office 2003 to show "Normal View"? > > > > I would appreciate assistance as it is rather annoying. > > > > Regards. > > Phil Roberts > > <winmail.dat> ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq