Hi Peter, Yes, thanks - I do have multiple accounts set up already. I have set Outlook to fetch mail from all of them, and I can also send from any of them if I either use the Jaws cursor to click on the options button on the screen of the email I'm writing, or else I can go in to view, options, and then there is an option to select from the four accounts. I just don't understand why the alt n thing isn't working for me! Thanks anyway, Kirsty -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Peter Logue Sent: 01 July 2008 23:22 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Microsoft Outlook 2000 settings Hi Kirsty, Do you have multiple accounts set up within your email client? You need to do this before the Alt N option will work. Peter Logue From beautiful Helensburgh on the firth of Clyde. Skype Contact: clydeview2008 ----- Original Message ----- From: Kirsty To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, July 01, 2008 11:02 PM Subject: [access-uk] Re: Microsoft Outlook 2000 settings Hi Steve, It certainly makes sense - but for some reason doesn't work! For example, when in this message, if I press alt and n it just makes a sound, and Jaws says "alt n" - it doesn't actually do anything. And doing the alt n from outside the message just does what the alt key on its own would do - taking me to the menu bar. Could this be a Jaws clash? Pressing insert and 3, i.e. the pass-through keystroke and then the alt n doesn't work either. Have you any ideas as to what else I could try? Cheers Kirsty -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Steve Nutt Sent: 01 July 2008 22:32 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Microsoft Outlook 2000 settings Hi Kirsty, To change accounts, Alt-N is your friend. Press it, and you will get the accounts drop down menu. Down arrow to the account you want, or press the number of the account. For example, if Kirsty was the default account, and Steve was the next, and you wanted it from Steve, you could just press Alt-N nthen the number 2. On the other hand, you could press Alt-N and then down arrow to Steve and press Enter. Make sense? All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Kirsty Sent: Tuesday 1 July 2008 21:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Microsoft Outlook 2000 settings Hi Kevin and Alex, Thanks for your help with my Outlook problems. I now have my BCC field, and I've got rid of the clipboard. I did try to find the BCC field in the view menu, but I appear to have the option turned on whereby you only see the recently used options unless you scroll through the menu twice. I've never seen the point of this setting but can't remember where to turn it off - does anyone know? My last question is about the "from" field. I have 4 accounts and would like to send from accounts other than the default from time to time. I can achieve this via the view menu, then selecting options, but is there a quicker way to get the "from" field to appear on every email? Many thanks Kirsty ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq