[access-uk] Re: Mesh computers
- From: "Gerald Locke" <g.locke@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 3 May 2007 16:37:11 +0100
Hi Tristam,
I am aware of, and appreciate all you say, but wouldn't it make sense to
have their technical support line situated in this country! [smile]
It's sound business practise to keep your customers happy and contented.
what economi benifits have Mesh lost via their approach to their customer
service!!! Alternatively, surely they could train several of their call
centre people to have the technical knowledge, and English usage to deal
with any arising problems. And what about the constant return and repairing
of bought machines! can't blame that on economic policy!
Kind regards,
Gerry.
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