[access-uk] Re: Looking for Help From TalkTalk Customers
- From: Mobeen Iqbal <mobeeniqbal@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Sun, 11 Aug 2013 20:10:15 +0100
Hi darran.
Hmm, strange! Let me see what my account looks like and I will try and
replicate what you are doing.
I will b in touch shortly.
Cheers,
Mo.
Darran Ross <darran.ross@xxxxxxxxxxxxx> wrote:
>Sure Mo, here's where I'm at.
>
>I log-in, bring up the specific area of the bill we're interested in,
>and I then use the JAWS insert key plus F7 to bring up the list of
>links. I then hit p until print is selected. From here I enter on that
>link and nothing happens! JAWS repeats the word "print" and that's it.
>
>I've checked to make sure there's not more than one print link on the
>page, and there's not.
>
>I also remember there used to be a checkbox that needed to be check
>before printing would begin, but I can no longer find that or even
>remember why I had to do it!
>
>Darran
>----- Original Message -----
> From: Mobeen Iqbal
> To: access-uk@xxxxxxxxxxxxx
> Sent: Sunday, August 11, 2013 7:06 PM
> Subject: [access-uk] Re: Looking for Help From TalkTalk Customers
>
>
> hi darran.
>
>i'm with talk talk. when you say nothing happens, could you be a little
>more specific? what steps are you going through to print the bill?
>could you perhaps export as PDF, then open it in adobe and print from
>there? i haven't printed my bill directly as yet as i haven't needed to
>but we could compare notes?
>
> all the best,
>
> Mo.
>
>
> On 11/08/2013 18:58, Darran Ross wrote:
>
> Hi List.
>
>I'm trying to print out a copy of my Mum's phone bill from the Talk
>Talk website, and I used to be able to do this without any problems,
>however, tonight no matter how I try to ask for a Print out nothing
>happens.
>
>Are there any Talk Talk customers who use the site for bill printouts
>that may be able to offer some advice?
>
>I'm using IE 10 and have tried with JAWS 14 and NVDA, in case any of
>that's relevant!
>
> Many thanks.
>
> Darran
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