[access-uk] Re: Lloyds TSB on line banking

  • From: "Peter Holdstock" <peterholdstock@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 17 Jun 2009 20:39:41 +0100

Lloyds TSB on line banking
I've just tried it by locking myself out of my account and it all seemed fine 
for me using JAWS 10.


From: Debbie Palmer 
Sent: Wednesday, June 17, 2009 7:33 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Lloyds TSB on line banking


Well I went into my local bank and spoke to a member of staff. 
They were not aware of the change so we had to log on to the on line banking 
site and lo and behold the number came up. 
Now it is not screen reader friendly because it moves around the screen 
although the numbers are quite clear/easy to see if you have sight but for 
totals it is totally useless.

I was told I had to ring a number which is:  0845 3002752 they will add the new 
recipient to your list. 
I think this is totally unacceptable and intend to write to the Head Office. 
I would be very interested in other peoples experience of this problem and how 
their branch staff helped. 


you can contact me on: 
email:  wadham.house@xxxxxxxxxxxxxxxx 
skype debs1965 
msn:  wadham.house@xxxxxxxxxxxxxxxx 
aim screen name  wadham house 
Vonage phone No:  01392 346351 
Mobile:  07930 332608 


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