Hi Damon. I installed the latest update and at first received same message as you and was advised do a repair on the install of 9 and try again. To do this, insert your disc and instead of installing it will ask if you want to repair, modify or remove. Alternatively you could just remove 9 altogether and install the complete update there was a link given in a post here a couple of days ago but for me this didn't work so I did it from the Freedom Scientific site. HTH. Mandy. ----- Original Message ----- From: Damon To: access-uk@xxxxxxxxxxxxx Sent: Sunday, February 03, 2008 10:13 AM Subject: [access-uk] Latest JAWS 9 update - does it work? Hi. There is a new update for jaws available now - but but won't work for me. Has anyone else got it working? I get an error message saying there is something wrong with my JAWS and that the new patch is uninstallable and so the setup process will close. It suggests that I fix my current version of jaws before attempting to install the update. How do I fix jaws? I remember there used to be a fix jaws utility in the sub menu where you select jaws from the programs menu. Only I can't see one there now. I'm running windows vista. ...Damon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq