Thanks George. The search certainly comes up with plenty of results, and some seem very relevant to my own problem. I will study them more carefully tomorrow- hopefully in addition to reports of similar behaviour there might be a suggested fix! I had thought about SP1, but unfortunately, for reasons I will not go into here, I am one of the few remaining people on the planet still using dial up! Need I say more? Douglas On 20 May 2008 at 16:57, George Bell wrote: > Hi Douglas, > > I put the following into Google, which you may like to try > yourself. > > Vista Failure to shut down +Toshiba > > (The plus Toshiba limits the search somewhat) > > There is quite a lot which comes up on the subject and > Toshiba, so it might just be worth taking the proverbial > bull by the horns and calling Toshiba themselves. > > However as an additional thought, which should not > invalidate your warranty. Have you yet installed Service > Pack One? > > George. > > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq