Hi Douglas, You can order the SP2 CD from Microsoft UK for £6, although with SP3 round the corner, a maximum 57 MB download will include all the critical fixes in SP1 and SP2 as well. Hence you could use the Toshiba Recovery CDs, and apply SP3 to get up to date fairly quickly. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Douglas Harrison Sent: 27 April 2008 12:39 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Laptop problem Thanks, Andrew. It is a Toshiba and I have the recovery CD, but I am reluctant to use it whilst the machine still boots properly from time to time. It would restore to factory settings with the original XP Pro. I would need to download service Packs and numerous updates not to mention installing all the software (if I can find the CDs!). I would have to think carefully before going down that route for a 3 year old machine. Yet I hate to scrap anything which is still usable. Douglas On 27 Apr 2008 at 9:53, Andrew Ireland wrote: > Hi Douglas, > > Strange you should mention this problem. I got a Toshiba Laptop to look at > last week, it was booting to the desktop, however, the system was locking > up. The keyboard and mouse didn't do anything. Switch it off at the main > power button and it would boot perfectly next time. The machine had no > screen reader installed. I resolved the problem by re-formatting the > system. I used it for a few days with System Access and had no problems. > > Toshiba Laptops usually come with recovery disks, you may need sighted help > to start the process. > > HTH. > > All the best > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq