[access-uk] Re: Kindle problems

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 6 Jul 2012 05:42:45 +0100

Hi Steve,

As per 3, I don't think you can buy books on the kindle itself accessibly,
you have to do it on the computer.  How do you browse the store for example?
The browser does not read.

I have never had 1 or 2happen to me.

I would suggest completely resetting the Kindle.  She won't lose anything.
Just turn off the Kindle, not to screen saver, but completely off, then hold
down the power button for about 10 seconds.

All the best

Steve
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Griffiths, Steve
Sent: 05 July 2012 17:17
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Kindle problems

I was talking to a Kindle Keyboard speech user today, who said she's had
three problems with her device. I haven't come across any of these
before, and wondered if anyone else has?

1. Some books give a long number intermittently, something about "9
million hours left", then continue reading. These aren't Audible books,
they're textbooks. This doesn't prevent her from reading, but it is
disruptive. 

2. For the last 3 weeks or so, samples don't read although if you then
buy the book, it does. This obviously means the whole purpose of samples
is lost. 

3. She can order samples and buy books on her PC, and they get delivered
to her Kindle. She can't buy a book direct from her Kindle Keyboard
because speech doesn't work in the Kindle Store on the device. She also
says if she has a sample on the Kindle, she can't buy it. I'm sure I've
done that on my Kindle Keyboard using the speech, and wondered if there
may be something getting in the way. My understanding is if you buy your
Kindle from Amazon it comes registered to your Amazon account, and that
means you shouldn't have to re-enter your credit card details on the
Kindle. 

Thanks for any thoughts,
Steve


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