[access-uk] Re: (Jaws-UK) - Norton 2004 under XP service pack 2 problem
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxxxx>
- Date: Mon, 16 Aug 2004 09:49:09 +0100
Hi Wally,
I suspect if you turn off the Windows Firewall, it
will work. Many people are getting tripped up by
this.
You will find it in Control Panel.
George.
________________________________
From: Wally.Harding@xxxxxxxxxxx
[mailto:Wally.Harding@xxxxxxxxxxx]
Sent: 16 August 2004 09:39
To: jaws-uk@xxxxxxxxxxxxxxx
Cc: bcab@xxxxxxxxxxxx;
access-uk@xxxxxxxxxxxxx
Subject: (Jaws-UK) - Norton 2004 under XP
service pack 2 problem
I upgraded a machine which has Norton
anti-virus 2004 on it and another two
with older versions of Norton anti-virus
on them
the PC with Norton 2004 now throws an
error when I try to run live update.
it says:
LU1803: Liveupdate failed while getting
your updates...
It then says that live update encountered
an internal error and that I
should try again later but if I get the
error again I should reinstall live
update.
Can live update be installed separately? I
didn't think it could, but I'm
not entirely sure.
secondly, I'm wondering what it is about
Norton 2004 that makes it go wrong
under service pack 2 despite running live
update before upgrading in order
to prepare it for SP2? Incidentally, the
earlier versions of Norton are
fine! no problems!
Wally Harding
RNIB Hi-tech support
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