Hi Ibrahim Thanks for that, I'll give it a go and tell you whether it works. Cheers Shane On 06/12/2014, Ibrahim Gucukoglu <ibrahim_gucukoglu@xxxxxxxx> wrote: > Hi Shane. > > When you installed JAWS 16 on your computer, as part of the installation > package, a driver package called Sentinel System Driver is installed which > is specifically for the hardware support for none ILM licensed versions of > Jaws. Once you have installed and restarted your computer, plug your dongle > > in to your computer and allow the driver to install, then restart JAWS. > This should resolve the problem. If it doesn't use the dongle viewer tool > in the tools subfolder of the JAWS program group to see what information the > > dongle is reporting. > > All the best, Ibrahim. > > -----Original Message----- > From: Shane Harris > Sent: Saturday, December 06, 2014 6:29 PM > To: access-uk > Subject: [access-uk] Jaws Dongle > > Hi > > I've just received my new Jaws dongle, version 16 Home, but it doesn't > appear to be working. Do I need to register or activate it before > use? Also, will it work with earlier versions? > > I would be grateful for any help. > > Cheers > > Shane > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq