HI Eleanor. Are you connected to the internet? Do you have a firewall on your system preventing outbound connections? What exactly is the error message. ----- Original Message ----- From: Eleanor Burke To: access-uk@xxxxxxxxxxxxx Sent: Saturday, January 31, 2009 9:09 PM Subject: [access-uk] Jaws Activation code I had this working fine on the NC10 but then I upgraded the memory and now I have to reactivte it. Unfortunately I do not have the CD with me at present but I have the 20 digit number. When I try to enter it, I am getting an error message. I think someone was asking about this some weeks back. I can get my CD in 2 weeks time but if I could get on with the activation code then I would be happy. Eleanor ------------------------------------------------------------------------------ I am using the Free version of SPAMfighter We are a community of 5.9 million users fighting spam. SPAMfighter has removed 1242 of my spam emails to date. The Professional version does not have this message