John, Many thanks, now sorted! Mike -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gregory Sent: 04 May 2012 21:58 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: JFW 13 update Hi Mike, Might be worthwhile going to the Freedom Scientific website and downloading the file and installing it from the HDD rather than using the internet updater? John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mike Moore Sent: 04 May 2012 13:36 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] JFW 13 update Hi all, I am updating the JFW 13 standard version.... It is downloading the patch but is having trouble installing it. Any thoughts? It is a Dell x64 i7 laptop running Win 7 Home. Kind regards, Mike ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq