I'm asking this question here because I am not a JFW user and not subscribed to JAWS lists. A friend I've helped before who does have JAWS finds he has yet again lost speech output. Its weird that this keeps happening. JAWS is configured to load at start-up and I prsume it is loading, but he's hearing nothing. Somehow I think one of the mute settings in the audio mixer keeps getting put to the on status. So, just two questions: does JAWS have a mute command, and if so, what is it? Second, is there a hot key to load JAWS when its not running? I am really puzzled as to why this keeps happening and wonder if there is a keystroke he is inadvertantly pressing that is causing this to happen. Either that or some mischievous software fairy is doing something on the sly. Ray Personal emails: Email me at mailto:ray-48@xxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq