Hi Andy, sounds like a call to technical support is in order. You shouldn't have to go online to re-activate JAWS each time you start the programme. You should only activate it once, and only once, unless you make significant hardware changes, format the hard drive, or the authorization file(s) are corrupted. Good luck in getting this problem sorted. ----- Original Message ----- From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Date: Sun, 15 Jun 2008 19:03:00 +0100 Subject: [access-uk] JAWS error 6 > Hi all - > > On my Vista lap top, I sometimes get a JAWS dialogue "error[6] this feature > is not licensed to run on this machine. and an OK button. > > Anybody shed any light on this? I don't know what feature it is referring > too. If it helps, I am experiencing another JAWS problem on boot up, is that > JAWS regularly goes back in to 40 minute demo mode, and I have to go on line > to re-register it; sometimes when I do this, I get a message telling me that > the authorisation failed, and to contact my dealer, but if I reboot, it > corrects itself. All very strange, any ideas? - > > Andy > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq