[access-uk] Re: Itunes update

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 3 Feb 2015 17:46:36 -0000

Hi Ian,

Point is though that NVDA and Window-Eyes don't need a script, it just
works.

All the best

Steve

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Iain Lackie
Sent: 03 February 2015 10:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Itunes update

I think this is a bit unfair. iTunes was working perfectly welll with JAWS 
before the update. You really cannot draw that conclusion because an updated

program fails to work with a screenreader. I'm sure the JAWS scripts will be

updated soon.

Iain

-----Original Message----- 
From: Saqib Hussain
Sent: Tuesday, February 3, 2015 9:33 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Itunes update

That seriously says alot about Jaws when you have to use a free
screenreader to do a job that a £700 screenreader can't do.

On 02/02/2015, Mandy Palmer <mandy.palmer@xxxxxxxxxxxxxxxxxx> wrote:
> Thanks David I will do so thank you for the address
> Mandy
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of
> David Griffith
> Sent: 02 February 2015 14:59
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Itunes update
>
> As of iTunes 12.1 it is no longer accessible with Jaws 16 and possibly
> earlier versions of Jaws as well in Column Browser mode.
>
> However you will find this is a problem restricted to Jaws only.
> NVDA and Window-Eyes still works fine  with iTunes 12.1 in column browser
> mode so if you have access to either the free NVDA or alternatively
> Window-Eyes for Office you can still access itunes in the nornmal normal
> way.
>
> I have emailed support@xxxxxxxxxxxxxxxxxxxxx to notify them of this 
> problem
> but it is worth other Jaws users doing this as well as this will increase
> pressure for them to resolve this.
>
>
> David GriffithOn 02/02/2015 08:56, Mandy Palmer wrote:
>> Hi all,
>> I updated Itunes last night and thought it would be fine.....I am
>> using Jaws
>> 16 and Windows 7. Everything updated fine but now I can't find the
>> list of songs in my Itunes library. If I tab around I volume, next the
>> name of the song, then actions and the time remaining, I tick my music
>> and after that there is a list and then the number of songs that are
>> there. Where the list should be it just says button. My husband can
>> see the list of songs but it won't read it to me, is there some way I can
> get it back?
>>
>> Mandy
>>
>>
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