Both Mandy and myself have N86's with contracts taken out on the same day,the same Nokia software and both with Talks 5. Mandy's says the full day every day; mine abbreviates some eg Sat instead of Saturday, Wed instead of Wednesday. Also mine will not speak a text welcome logo insstead of the default. Mandy's will give a bleep and then speak her welcome message. To our knowledge we have the same settings though mine says zoom off etc in Talks and Zooms and her's only mentions the Talks settings without mentioning the zooms list. Any ideas why this should be please. Brian