Hi Iain, If you want to join the blindipod list. Then send a blank message to blindipod-request@xxxxxxxxxxxxx with the word subscribe in the subject line. All the best Petrina, Southampton UK ----- Original Message ----- From: Iain Lackie To: access UK > Sent: Monday, January 02, 2006 9:02 PM Subject: [access-uk] Ipod Hello, I have recently signed up with Audible.co.uk and have received my fre Ipod. I have inserted the supplied CD and got as far as accepting the licence. However, I am then asked to insert the 11-character serial number of the ipod. The problem I am having is that the only thing I can do from this screen is go back to the licence acceptance or cancel the Ipod installation altogether. The Next button is disabled and no characters are accepted. What do I do? Iain.