[access-uk] Re: Internet radio update

  • From: "Jackie Cairns" <cairnsplace@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 28 Jan 2008 15:39:06 -0000

Hi Graham

I wouldn't buy one of their radios on the current basis, desperately curious 
though I confess to be (smile).  It's such a pity as the original intention to 
develop something with speech was great, as George demonstrated to some people 
a few years ago.  But it's been scuppered, and what we now have to do is find 
out the true story of where this is going.

Jackie
  ----- Original Message ----- 
  From: Graham Page 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Monday, January 28, 2008 3:26 PM
  Subject: [access-uk] Re: Internet radio update


  HI Jackie.  I'm not sure if nasty is perhaps a bit too strong.  Disorganised 
is a word I would prefer to use.

  You can't sell someone a product and then not offer support.  it may be worth 
contacting Solutions Radio who make the Webbox to confirm that the website will 
still be available.  More importantly, if you are paying for the product, you 
should have access to the interface so you can add your own material as 
required.  This is what happens with other internet radio stations.

  Tempting though this all is, I would wait.  TNAUK really do need to start 
making their terms and conditions a little clearer than that if you are to 
spend that kind of money buying the web box.

  Cheers

  Graham
  Graham Page
  Home Phone: 0207 265 9493
  Mobile: 07753 607980
  Fax:  0870 706 2773
  Email: gpage@xxxxxxxxxxxxxx
  MSN: gabriel_mcbird@xxxxxxxxxxx
  Skype: gabriel_mcbird

    ----- Original Message ----- 
    From: Jackie Cairns 
    To: Access UK Mailing List 
    Sent: Monday, January 28, 2008 11:38 AM
    Subject: [access-uk] Internet radio update


    Hi All

    Pin your ears back as I have an update that might be of interest to some.

    My last post to this list on the thread of Internet radios intimated I 
would let you know how I got on with a web radio that TNAUK are trialing.  A 
couple of weeks ago, they agreed to send me a web radio when a customer who had 
finished with their set returned it to them.

    At the end of last week, however, I got an Email from Ted Davis to say that 
he had a web radio in stock if I wanted to purchase it for £275.00.  So I 
thought to myself, in typical Jackie fashion: "Why would I want to buy a web 
radio if the trial is still going on, and nobody has forked out any money for 
these sets to my knowledge?"  So I contacted TNAUK today, and spoke to Ted's 
colleague, Luke.

    The full story appears to be this.  TNAUK are lending 15 web radios to 
people at the moment to trial.  Anyone over and above those 15 who express an 
interest in the box must pay £275.00 for the privilege of owning one.  The 
trial ends at the end of February, but, he tells me, things look "promising."  
According to TNAUK, RNIB have come to the same conclusion as TNAUK that this 
way forward is the best solution.

    I asked Luke how I would be supported with a web radio if I bought one, and 
he said that if I wanted an Internet radio station added to it, I could contact 
them with the details, and they would have it put in for me without the radio 
being returned to TNAUK.  I used the scenario of wanting Sky Radio in it, and 
he said this would be possible.  I then asked about future upgrades and 
support, and he said that it depended on what was to happen after the trial.

    So my conclusion is that they appear to want to sell you a web box, but 
can't guarantee you its lifespan after the trial ends next month with the 15 
recipients who are doing that for nothing.

    Since I am under no disclosure, I don't see why you shouldn't be aware of 
this information.  But I'm trying to suppress my own thoughts because I can't 
decide whether it's me who is going mad, or whether this whole thing has a very 
nasty taste about it.

    Sorry for the long post, but that's the latest.

    Jackie


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