Thanks George, I will have a word with him. I know he uses BT broadband but will pass the info on. It is Saturday night so he is a bit gloomy. Regards David From: George Bell Sent: Saturday, August 17, 2013 7:51 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Internet password and number Usually the only place to get that information is from the ISP. Who are they? However if it is the router itself he wishes to access in order to make changes, we need to know the make and model to at least be able to establish the default access username and password. George. From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of David Sent: 17 August 2013 18:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Internet password and number Hi list, Friend of mine needs to know his internet number and password supplied, apparently, by his ISP. It is to do with his router. If it sounds vague to you then it does to me too. Thought I would pop the question anyway. Thanks all. David