[access-uk] Internet connection advice required
- From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 4 Nov 2006 12:30:48 -0000
Hi all,
As some of you know I am connected to the internet via BT broadband and my
wife, Carol, has her computer connected to the same set-up wirelessly.
When Carol tried to download e-mail this morning she received the following
error:
"The Host btinternet.com could not be found. Please verify that you have
entered the server name correctly.
Account Mail.BTInternet.com
Server Mail.BTInternet.com
Protocol pop3
Port 110
Secure ssl no
Socket error 11004
Error Number 0x800ccc0d
When Carol was on dial up with the Supanet provider she had a similar error
which Neil Hall of Dolphin computer access said, could be corrected by
making changes to the dial-up connection, however, as we are both on BT
broadband now, I would appreciate some advice on how to solver the above
problem.
Thank you in advance.
Alexander Shannon
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