Hi Andrew. Yes, you are right it's a Pacard Bell from PC World. The imedia version. I didn't get a Recovery Disk Andrew. It's built into the computer. I think it's F11 on Boot-up to Restore back to factory settings, and yes, Norton is waiting there for me when I do it. I believe my subscription for Norton was for 18 months as it said something about running out in July 06. I attempted to do a live update but it took so long that I think my computer was crashing. I managed to turn Norton Off and installed Sygate and AVG but Sygate was causing me a lot of problems. I've received a load of mail on this subject and think that perhaps I should turn Norton off on my computer and remove Sygate from both, but leave AVG. Does that sound about right Andrew. I'm planning on a new computer later this year Andrew but I don't think that I'll be returning to PC World this time The last two computer's were both from PC World and both had to be frequently re-formatted. I fancy one of those Media Centre versions, connected to my TV and Hi Fi but I don't hear much chatter on these devices on this list yet, so I'm not sure. Best wishes. Andy ----- Original Message ----- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, April 13, 2006 7:20 PM Subject: [access-uk] Re: Internet Security and Routers > Hi Andy, > > I seem to remember you had a Packard Bell from PC world? > I > F so, then are you using a recovery disk to get data back onto the > computer? If so, I think this is where Norton is coming in. I have a > similar scenario with a Toshiba laptop. My advice is that if Norton is > on the machine, then uninstalling it can cause a larger headache then > just leaving it there. Additionally, I really wouldn't bother using > Sygate, as the router will do inbound protection for you, and if Norton > is still on the system, chances are that it is Norton Internet Security, > and contains a firewall. Norton may not update because if you activated > it several months ago, it may think the subscription is rapsed - do you > know how long the subscription was for? > > PC World are doing some very strange things with systems, like taking > companies like Toshiba who produce ok equipment, creating a separate PC > World specific model, putting loads of junk (usually a 90 day trial of > Norton Internet Security on it), then selling it to you with a recovery > disk where it is not possible to not install the junk in the first > place. > > As I said, if you can get Norton on there running after a clean recovery > I think this is the way to go. > > Thanks. > Andrew. > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Andy Logue > Sent: 13 April 2006 13:21 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Internet Security and Routers > > Hi all. > > At Christmas, I bought my wife a wireless router to enable her to go on > the > internet with her computer, which is located upstairs. She got a > wireless > card installed. The router is downstairs and my computer is attached at > that point. Since getting this router I have had nothing but problems > and > had to re-format several times. I've also had problems getting rid of > Norton, which came with my computer. I re-formatted on Sunday and this > time, rather than try to get rid of Norton and use Sygate and AVG, I > decided > to just let Norton do it's stuff. Unfortunately, when I did a live > update, > my computer seemed to crash or stall. I decided to attempt to turn > Norton > off and managed this, in terms of Internet Security and Anti Virus. I > then > installed Sygate and AVG and my old problems started again. So, > eventually, > to my question. Is having a router perhaps causing my problems. I > mean, > is there any implications when using Sygate, AVG or Norton, when you are > attached via a Router. > > I've really had it with this computer and fancy just visiting PC World > to > get into dept again, but if the problems I am having are associated to > my > Router, then a new computer would not resolve anything. Any advise or > ideas > would be very welcomed. > > Best wishes. > > Andy > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq