Hi Everyone I am asking on behalf of a friend who is blind. She is of the opinion that because she did not upgrade her AVG 7 this caused her IE problems. I doubt it but will be pleased with an opinion and suggestion. She says she has no problem with receiving and sending e-mails. I must presume that she is using either Outlook Express or Outlook. What she then says is that through Internet Explorer she can access her Bank details but no other site. Her husband apparently has checked her firewall and it is fine. Then they got in touch with their ISP who said there is no problem from their end. Some thoughts please. Eleanor -- I am using the free version of SPAMfighter. We are a community of 5.7 million users fighting spam. SPAMfighter has removed 997 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message