Hi Lisa, Sounds like you have switched into full screen mode. Press F11, and I think that will bring them back. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Lisa Reid 1 Sent: Thursday 15 January 2009 15:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Internet Hi there, I am a new memnber and would like to know if anyone knows how to get the drop down menus, file,edit, view etc to appear while using the internet. I currently use Jaws 8 with internet explorer and have never had thiss problem before with laptop. It is only when on internet that I cannot access the menu's, I can only use the right hand side windows key to get any actions. I use a Toshiba laptop. Any help would be gratefully accepted as it has baffled me for some time. Cheers Lisa Reid