hi via another email list i have recently heard that in the US there is a growing market for service certification documents and accessories via the internet. There are, in fact, no official certification documents issued in the US so it's a case of non-service dog owners using antidiscrimination rules in their favour. I haven't heard of any such scam over here in the UK, but i suppose it's only a matter of time. Brian From: Ibrahim Gucukoglu Sent: Tuesday, December 13, 2011 1:28 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Interesting Link Eleanor, While I have every sympathy for the lady in this case, Easy jet were following the rules and indeed the CAA guidelines on assistance dog travel, so by rights the traveller needs to have the necessary paperwork confirming their dog is a trained assistance dog for the safety of all concerned. Easy jet have a duty of care to all their travellers, and the same goes for any other airline, so if you take your guide dog identity card and pet vet book with you whenever you travel, you should be absolutely fine. All the best, Ibrahim. From: Eleanor Burke Sent: Tuesday, December 13, 2011 12:28 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Interesting Link Hi Barry Moderator I do hope you do not mind me posting this link here for the list as I am a guide dog owner travelling to Ireland on Wednesday and read this story just now after my friend in Lisbern drew it to my attention. http://www.dailymail.co.uk/news/article-2073306/Blind-woman-refused-easyJet-flight-firm-wouldnt-let-guide-dog-travel.html?ito=feeds-newsxml