[access-uk] Re: Interesting Link

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 13 Dec 2011 09:24:12 -0000

Well, at least with Easyjet you can book your flight online. Try booking your 
flight at www.bmibaby.com/. If anyone can select their departure and return 
dates who is a screenreader user, I’d be interested to know how you did it. 
This is inaccessibility in the truest sense of the word.

Iain

From: Ibrahim Gucukoglu 
Sent: Tuesday, December 13, 2011 9:12 AM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: Interesting Link

Hi Eleanor.

This isn’t AT related so I’ll keep this brief.  Basically, your dog is an 
animal and as such there are rules laid down for the carrying of pets and 
assistance dogs on-board commercial aircraft.  Just take your documents with 
you and all should be fine, if you aren’t challenged for them then great, but 
if you are, you’ll be prepared.  If the train company suddenly decided that all 
pets and guide/assistance dogs must be accompanied with appropriate travel 
documentation and that fact was made readily available to you upon booking, you 
could expect no different treatment to that given to any other passenger if you 
weren’t carrying such documentation.

All the best, Ibrahim.

From: Eleanor Burke 
Sent: Tuesday, December 13, 2011 1:47 AM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: Interesting Link

Ibrahim I fly all the time with Neela my guide dog and until I read this I was 
totally unaware that such documentation had to be readily available for 
inspection on boarding an aircraft.  Fortunately I do carry it with my freedom 
pass but I would never have thought of showing it as I would have got in a 
panick.  As for my Record Book, it would have been in my case and will be again 
on Wednesday when we take to the air once more.

Eleanor
  ----- Original Message ----- 
  From: Ibrahim Gucukoglu 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Tuesday, December 13, 2011 1:28 AM
  Subject: [access-uk] Re: Interesting Link

  Eleanor,

  While I have every sympathy for the lady in this case, Easy jet were 
following the rules and indeed the CAA guidelines on assistance dog travel, so 
by rights the traveller needs to have the necessary paperwork confirming their 
dog is a trained assistance dog for the safety of all concerned.  Easy jet have 
a duty of care to all their travellers, and the same goes for any other 
airline, so if you take your guide dog identity card and pet vet book with you 
whenever you travel, you should be absolutely fine.

  All the best, Ibrahim.

  From: Eleanor Burke 
  Sent: Tuesday, December 13, 2011 12:28 AM
  To: access-uk@xxxxxxxxxxxxx 
  Subject: [access-uk] Interesting Link

  Hi Barry Moderator
  I do hope you do not mind me posting this link here for the list as I am a 
guide dog owner travelling to Ireland on Wednesday and read this story just now 
after my friend in Lisbern drew it to my attention.

  
http://www.dailymail.co.uk/news/article-2073306/Blind-woman-refused-easyJet-flight-firm-wouldnt-let-guide-dog-travel.html?ito=feeds-newsxml




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