Well, at least with Easyjet you can book your flight online. Try booking your flight at www.bmibaby.com/. If anyone can select their departure and return dates who is a screenreader user, I’d be interested to know how you did it. This is inaccessibility in the truest sense of the word. Iain From: Ibrahim Gucukoglu Sent: Tuesday, December 13, 2011 9:12 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Interesting Link Hi Eleanor. This isn’t AT related so I’ll keep this brief. Basically, your dog is an animal and as such there are rules laid down for the carrying of pets and assistance dogs on-board commercial aircraft. Just take your documents with you and all should be fine, if you aren’t challenged for them then great, but if you are, you’ll be prepared. If the train company suddenly decided that all pets and guide/assistance dogs must be accompanied with appropriate travel documentation and that fact was made readily available to you upon booking, you could expect no different treatment to that given to any other passenger if you weren’t carrying such documentation. All the best, Ibrahim. From: Eleanor Burke Sent: Tuesday, December 13, 2011 1:47 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Interesting Link Ibrahim I fly all the time with Neela my guide dog and until I read this I was totally unaware that such documentation had to be readily available for inspection on boarding an aircraft. Fortunately I do carry it with my freedom pass but I would never have thought of showing it as I would have got in a panick. As for my Record Book, it would have been in my case and will be again on Wednesday when we take to the air once more. Eleanor ----- Original Message ----- From: Ibrahim Gucukoglu To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, December 13, 2011 1:28 AM Subject: [access-uk] Re: Interesting Link Eleanor, While I have every sympathy for the lady in this case, Easy jet were following the rules and indeed the CAA guidelines on assistance dog travel, so by rights the traveller needs to have the necessary paperwork confirming their dog is a trained assistance dog for the safety of all concerned. Easy jet have a duty of care to all their travellers, and the same goes for any other airline, so if you take your guide dog identity card and pet vet book with you whenever you travel, you should be absolutely fine. All the best, Ibrahim. From: Eleanor Burke Sent: Tuesday, December 13, 2011 12:28 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Interesting Link Hi Barry Moderator I do hope you do not mind me posting this link here for the list as I am a guide dog owner travelling to Ireland on Wednesday and read this story just now after my friend in Lisbern drew it to my attention. http://www.dailymail.co.uk/news/article-2073306/Blind-woman-refused-easyJet-flight-firm-wouldnt-let-guide-dog-travel.html?ito=feeds-newsxml -------------------------------------------------------------------------------- ------------------------------------------------------- Orange vous informe que cet e-mail a été contrôlé par l'anti-virus mail. Aucun virus connu à ce jour par nos services n'a été détecté