[access-uk] Re: Infuriating JAWS problem with BBC website!

  • From: "Jackie Cairns" <cairnsplace@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 10 Feb 2008 17:06:02 -0000

Thanks Brian and everybody for your explanations, tips and work-arounds.

Since I wasn't aware of the added feature in the latest release, I haven't 
changed anything, so will have a little play later.

I still can't understand though why I am unable to select two or three words, 
copy them to the clipboard, then paste them.  I've always done it, so why is it 
no longer feasible?

Ooh! I've had enough of this (smile).  Going for Italian!

Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
  ----- Original Message ----- 
  From: Brian Hartgen 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Sunday, February 10, 2008 4:42 PM
  Subject: [access-uk] Re: Infuriating JAWS problem with BBC website!


  Hi Jackie

  Personally I did not have a problem but I will explain a workaround if the 
same thing happens again.

  I tried copying from the Music Played section of the Pick of the Pops web 
page.  For example, I copied the "I want you back" by the Jackson Five details 
into Microsoft Word 2007 just to see what would happen, and it did work.

  Using JAWS 9.0.552, I selected the JAWS Options Dialog with Insert+V, 
selected Virtual Cursor options, and then ensured that the option Select and 
Copy was set to "Full content using onscreen highlight".  This is the default 
option in 552.

  Using JAWS 9.0.519 which was the original JAWS 9 public build, the option was 
set as a default to "Select and Copy - Full content", but it was changed.

  If you want to revert back to previous jaws behaviour, from the same group of 
options press space bar to activate "Select and Copy - From Virtual Cursor".  
That function predates jaws 9 and is like older versions, which would save 
swapping to an older release should the problem arise again.

    ----- Original Message ----- 
    From: Jackie Cairns 
    To: Access UK Mailing List 
    Sent: Sunday, February 10, 2008 2:33 PM
    Subject: [access-uk] Infuriating JAWS problem with BBC website!


    Hi All

    I'm fizzing, and I mean really hopping mad with frustration, so please 
could someone tell me if the following problem is me going balmy, or is it 
really JAWS 9.0.whatever?

    When I go onto a portion of the BBC website and copy something to the 
clipboard to paste into a Microsoft Word document, JAWS is behaving really 
strangely.  It either hangs, or doesn't paste the information from the 
clipboard at all into the document.  It does it now and then, but more often 
than not just won't paste.

    Ian came across this with the text relating to Dale Winton's Pick of the 
Pops show on the Radio 2 portion of the BBC site.  He told me about it, but 
it's only now that I'm trying to do it myself on the tennis section of the same 
site that I'm able to replicate it.

    I'm actually trying to compile a report of a tennis match for an assignment 
for my Sports Journalism course, and because I can't spell a lot of these 
players' names by heart, I was copying their correct spelling from the site 
into my document.  But oh no! I can't do it, and have to keep swapping between 
the site and the report I have open to type them in by hand.

    I'm doing this using Vista Home Premium, JAWS 9.0.whatever, and Microsoft 
Word Professional 2003.  Ian has already come across this problem using the 
same version of JAWS with XP Home and Microsoft Word Professional 2003.

    Frankly it is driving me mad, and if something is wrong with JAWS that it 
doesn't allow you to copy and paste from the BBC site using version 9.0, and 
you have to revert to a previous version, then that's bloody ridiculous.

    Ian says he had the same problem in Amazon the other night, when he tried 
to paste some information about an album into a file to save.  He says he has 
to keep going back to JAWS 8.whatever to do what he needs to.  God I am so 
angry now in frustration because this is slowing me up no end.

    Any confirmation would be useful please as this is a really serious issue 
if it is down to JAWS.

    Many thanks.

    Jackie

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