[access-uk] Re: Infuriating JAWS problem with BBC website!

  • From: Chris Hallsworth <christopherhallsworth71@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sun, 10 Feb 2008 14:47:18 +0000

Hi Jackie, you're probably not aware of this, but JAWS 9 has introduced new ways of copying web page content so that, supposedly, when you paste it, it appears as if a sighted persom was viewing it, in other words, none of the JAWS blurb appears in the pasted text. This is known as "select and copy", and is a new item in the new Adjust JAWS options dialogue box, accessed with insert v. If you set this to "from virtual cursor", it should behave like previous JAWS versions. The bug you're experiencing is not to do with the feature itself, but it's the way Word handles the pasted text when "select and copy" is set to "full content" or "full content with onscreen highlight". I fully understand your frustrations, particularly if it's for an assignment, and I hope what I've explained helps and obviously enable you to complete the assignment. Good luck.


Jackie Cairns wrote:
Hi All

I'm fizzing, and I mean really hopping mad with frustration, so please could 
someone tell me if the following problem is me going balmy, or is it really 
JAWS 9.0.whatever?

When I go onto a portion of the BBC website and copy something to the clipboard 
to paste into a Microsoft Word document, JAWS is behaving really strangely.  It 
either hangs, or doesn't paste the information from the clipboard at all into 
the document.  It does it now and then, but more often than not just won't 
paste.

Ian came across this with the text relating to Dale Winton's Pick of the Pops 
show on the Radio 2 portion of the BBC site.  He told me about it, but it's 
only now that I'm trying to do it myself on the tennis section of the same site 
that I'm able to replicate it.

I'm actually trying to compile a report of a tennis match for an assignment for 
my Sports Journalism course, and because I can't spell a lot of these players' 
names by heart, I was copying their correct spelling from the site into my 
document.  But oh no! I can't do it, and have to keep swapping between the site 
and the report I have open to type them in by hand.

I'm doing this using Vista Home Premium, JAWS 9.0.whatever, and Microsoft Word 
Professional 2003.  Ian has already come across this problem using the same 
version of JAWS with XP Home and Microsoft Word Professional 2003.

Frankly it is driving me mad, and if something is wrong with JAWS that it 
doesn't allow you to copy and paste from the BBC site using version 9.0, and 
you have to revert to a previous version, then that's bloody ridiculous.

Ian says he had the same problem in Amazon the other night, when he tried to 
paste some information about an album into a file to save.  He says he has to 
keep going back to JAWS 8.whatever to do what he needs to.  God I am so angry 
now in frustration because this is slowing me up no end.

Any confirmation would be useful please as this is a really serious issue if it 
is down to JAWS.

Many thanks.

Jackie
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