[access-uk] Re: Information about Tiscali broadband, please

  • From: "phil stephenson" <phil@xxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 9 Dec 2007 16:14:31 -0000

I'm sure you can, but some of us aren't fortunate enough to have phone lines
/ exchanges that support that!
 
 
 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Peter Beasley
Sent: 09 December 2007 15:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Information about Tiscali broadband, please

You can get 8mb from www.bethere.co.uk for that price.
----- Original Message -----
From: "John Wilson" <jwjw@xxxxxxxxxx>
To: "Access UK" <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, December 09, 2007 1:19 PM
Subject: [access-uk] Information about Tiscali broadband, please


> Hello All,
>
> I'm considering moving to Tiscali's 2 MB broadband and phone
> line package at £14.99 a month. I should appreciate feedback
> as to the reliability of this package if anyone is currently
> on it.
>
> Could they let me know:
>
> 1. It has a 50 to 1 user ratio. Do you find that you get
> anywhere near the 2 MB download speeds that they advertise?
>
> 2. They have a 5p a minute technical support line. Do you
> get through to someone to speak to when you phone with no
> problems or do you have a long time to wait until anyone
> answers. I have experience the latter with Tiscali when I
> used their phone lines 4 or 5 years ago.
>
> 3. How long after telling them that you wish to use them and
> giving your payment details, etc, does it take them to get
> the modem to you and get you up and running? they tell me 2
> weeks. Is this true?
>
> 4. Do you have any problems in getting online or any
> problems with being kicked offline?
>
> 5. Do they offer a free Directory Enquiries service similar to the 195 
> enquiries from BT? If not, waht is the alternative and waht does it cost?
>
> 6. Are there any other reliability and efficiency issues
> with Tiscali broadband and phone service I should be aware
> of before making a final decision?
>
> Your efforts in replying are much appreciated.
>
> Best regards,
> John.
>
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