[access-uk] Re: Increasingly frustrated with overdrive!
- From: "hotscot72" <william.inglis72@xxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 21 Oct 2014 15:57:35 +0100
good afternoon, All I want is a direct link for either win7 ot 8.
I seem to be having Issues with the URL for the downloads.
Please just email the asked for links?, Billy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Muhsin, Louisa
Sent: 21 October 2014 14:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
Hi Billy,
We've emailed you some extra help and we've just tried ringing you. The Tech
Support Squad will also call you.
Best,
Louisa.
Louisa Muhsin
RNIB Overdrive - now available from RNIB online shop
Reading Services Digital Manager, Solutions Team
RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE
M: 07748 147309
e: louisa.muhsin@xxxxxxxxxxx
w: www.rnib.org.uk
Join us on Facebook: www.facebook.com/rnibuk
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online at www.insightradio.co.uk via the TuneIn or Radio Player apps or on Sky
888.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
hotscot72
Sent: 21 October 2014 13:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
hi Aedan, I am really pleased for you.
I am into the third week of my trial, and have not been able to use the service
on my win8.2 laptop, as I cannot seem to find the download overdrive app link
for the OP, Billy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Aedan O'Meara
Sent: 21 October 2014 12:01
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
Hi,
I am using Overdrive on my win8 laptop for months now.
Aedan.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
hotscot72
Sent: 21 October 2014 10:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
Hi Elenor, Like you I have about a week or so left on my free months trial, and
I have been very disapointed in that I have not been able to use my new
windows8 laptop system on the trial, as the Overdrive app for the windows8
systems is not yet available, and therefor, I cannot use the laptop for
downloading audio books.
Billy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 21 October 2014 09:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
I did weeks ago regarding my subscription and needless to say I never had a
response. I did have one response weeks ago when I made my initial complaint
about not hearing but then silence!!! I had been offered a free trial period
and asked if the dates could be altered as I was in the middle of university
exams. I think by now I have about a week free trial left because to date I
was unable to take up this free offer. I was also to hear back regarding my
local authority but again a huge silence!!!
----- Original Message -----
From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 21, 2014 9:09 AM
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
> Morning everyone,
>
> If anyone would like any help, please do email Overdrive@xxxxxxxxxxx.
> If you would prefer a call just put this in the message and we can
> ring you back.
>
> Best,
> Louisa.
>
>
> Louisa Muhsin
>
> RNIB Overdrive - now available from RNIB online shop
>
> Reading Services Digital Manager, Solutions Team
>
> RNIB (Royal National Institute of Blind People)
> 105 Judd Street, London WC1H 9NE
>
> M: 07748 147309
> e: louisa.muhsin@xxxxxxxxxxx
> w: www.rnib.org.uk
>
> Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter:
> www.twitter.com/rnib
>
> Have you listened to RNIB's Insight Radio today ? Join us on Freeview
> 730, online at www.insightradio.co.uk via the TuneIn or Radio Player
> apps or on Sky 888.
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Iain Lackie
> Sent: 20 October 2014 23:15
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Increasingly frustrated with overdrive!
>
> And if you have a problem, someone will actually get back to you.
>
> Iain
>
> -----Original Message-----
> From: Steve Nutt
> Sent: Monday, October 20, 2014 10:39 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Increasingly frustrated with overdrive!
>
> Hi,
>
> Are you kidding? RNIB and Overdrive could learn a lot from Audible.
> They are fantastic and even have an accessibility team. They even
> make their betas certainly on Android, public, so we can feed back
> before release of the next version.
>
> All the best
>
> Steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
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> Web: http://www.comproom.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of MJ Williams
> Sent: 20 October 2014 21:48
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Increasingly frustrated with overdrive!
>
> Speaking personally, the £50 membership fee would've been better
> spent on something more fruitful, eg, betting on landslide election
> results for the Lib Dems, you get the idea.
> I'm sorry, I don't wish to be deliberately rude, only one does not
> expect such lamentably substandard service from the very organisation
> whose raison d'etre is the betterment of living conditions for the
> blind and partially-sighted in this country. Instead, what we have is
> an organisation, a commercial concern to all outward appearances,
> engaged in some of the worst forms of capitalistic practices while
> still claiming to be a charity. Audable isn't a charity, yet, they
> seem to do a far better job to judge from the level of praise they
> regularly receive from members on this list and elsewhere. I could go
> on, but I've ranted enough. Thank you for listening. <smile>
> Sincerely, Matthew At 19:00 20/10/2014, you wrote:
>>I feel your pain, wish I had not spent the
>>£50.00 but thought it was worth a try, no titles take my fancy yet
>>so haven't experienced what you are at the moment.
>>
>>On 20/10/2014 18:22, Alistair wrote:
>>>Hi folks,Still having serious issues with this programme on my
>>>pc,despite contacting RNIB overdrive team I find myself on the verge
>>>of deleting the damn thing! spent a lot of time searching for authors
>>>and books from the RNIB overdrive page, ensured the spelling was
>>>correct only to have my searches returned as errors or not found!
>>>which is odd as they were there at the llaunch of the app! Secondly,
>>>after signing in, I try to download a title, so click borrow, then
>>>click download mp3, only to be told that this is a master open
>>>document file and where do I want to save it? The mp3 book does not
>>>download!Where am I going wrong?I have read the RNIB notes and
>>>endeavour to follow them correctly!I should add that this is a pc
>>>problem only as I’ve already given up on the Ipod as a bad
>>>job! For some reason I successfully use my Ipad Air to download a
>>>book, it would however be nice to use the pc! Anyone else experience
>>>this?
>>>
>>>BEST!
>>>
>>>Alistair
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