following my email this morning on this list I received login details and was informed that my local authority would be playing my subscription.however I have not availed of the free trial which makes it somewhat nonsense of the whole thing. > On 21 Oct 2014, at 12:59, hotscot72 <william.inglis72@xxxxxxxxx> wrote: > > hi Aedan, I am really pleased for you. > I am into the third week of my trial, and have not been able to use the > service on my win8.2 laptop, as I cannot seem to find the download overdrive > app link for the OP, Billy > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > Aedan O'Meara > Sent: 21 October 2014 12:01 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Increasingly frustrated with overdrive! > > Hi, > I am using Overdrive on my win8 laptop for months now. > Aedan. > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > hotscot72 > Sent: 21 October 2014 10:23 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Increasingly frustrated with overdrive! > > Hi Elenor, Like you I have about a week or so left on my free months trial, > and I have been very disapointed in that I have not been able to use my new > windows8 laptop system on the trial, as the Overdrive app for the windows8 > systems is not yet available, and therefor, I cannot use the laptop for > downloading audio books. > Billy > > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > Eleanor Martha Burke > Sent: 21 October 2014 09:30 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Increasingly frustrated with overdrive! > > I did weeks ago regarding my subscription and needless to say I never had a > response. I did have one response weeks ago when I made my initial complaint > about not hearing but then silence!!! I had been offered a free trial period > and asked if the dates could be altered as I was in the middle of university > exams. I think by now I have about a week free trial left because to date I > was unable to take up this free offer. I was also to hear back regarding my > local authority but again a huge silence!!! > ----- Original Message ----- > From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, October 21, 2014 9:09 AM > Subject: [access-uk] Re: Increasingly frustrated with overdrive! > > >> Morning everyone, >> >> If anyone would like any help, please do email Overdrive@xxxxxxxxxxx. >> If you would prefer a call just put this in the message and we can >> ring you back. >> >> Best, >> Louisa. >> >> >> Louisa Muhsin >> >> RNIB Overdrive - now available from RNIB online shop >> >> Reading Services Digital Manager, Solutions Team >> >> RNIB (Royal National Institute of Blind People) >> 105 Judd Street, London WC1H 9NE >> >> M: 07748 147309 >> e: louisa.muhsin@xxxxxxxxxxx >> w: www.rnib.org.uk >> >> Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter: >> www.twitter.com/rnib >> >> Have you listened to RNIB's Insight Radio today ? Join us on Freeview >> 730, online at www.insightradio.co.uk via the TuneIn or Radio Player >> apps or on Sky 888. >> >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of Iain Lackie >> Sent: 20 October 2014 23:15 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: Increasingly frustrated with overdrive! >> >> And if you have a problem, someone will actually get back to you. >> >> Iain >> >> -----Original Message----- >> From: Steve Nutt >> Sent: Monday, October 20, 2014 10:39 PM >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: Increasingly frustrated with overdrive! >> >> Hi, >> >> Are you kidding? RNIB and Overdrive could learn a lot from Audible. >> They are fantastic and even have an accessibility team. They even >> make their betas certainly on Android, public, so we can feed back >> before release of the next version. >> >> All the best >> >> Steve >> >> -- >> Computer Room Services >> 77 Exeter Close >> Stevenage >> Hertfordshire >> SG1 4PW >> Tel: +44(0)1438-742286 >> Mob: +44(0)7956-334938 >> Fax: +44(0)1438-759589 >> Email: steve@xxxxxxxxxxxxxx >> Web: http://www.comproom.co.uk >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of MJ Williams >> Sent: 20 October 2014 21:48 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: Increasingly frustrated with overdrive! >> >> Speaking personally, the £50 membership fee would've been better >> spent on something more fruitful, eg, betting on landslide election >> results for the Lib Dems, you get the idea. >> I'm sorry, I don't wish to be deliberately rude, only one does not >> expect such lamentably substandard service from the very organisation >> whose raison d'etre is the betterment of living conditions for the >> blind and partially-sighted in this country. Instead, what we have is >> an organisation, a commercial concern to all outward appearances, >> engaged in some of the worst forms of capitalistic practices while >> still claiming to be a charity. Audable isn't a charity, yet, they >> seem to do a far better job to judge from the level of praise they >> regularly receive from members on this list and elsewhere. I could go >> on, but I've ranted enough. Thank you for listening. <smile> >> Sincerely, Matthew At 19:00 20/10/2014, you wrote: >>> I feel your pain, wish I had not spent the >>> £50.00 but thought it was worth a try, no titles take my fancy yet >>> so haven't experienced what you are at the moment. >>> >>>> On 20/10/2014 18:22, Alistair wrote: >>>> Hi folks,Still having serious issues with this programme on my >>>> pc,despite contacting RNIB overdrive team I find myself on the verge >>>> of deleting the damn thing! spent a lot of time searching for authors >>>> and books from the RNIB overdrive page, ensured the spelling was >>>> correct only to have my searches returned as errors or not found! >>>> which is odd as they were there at the llaunch of the app! Secondly, >>>> after signing in, I try to download a title, so click borrow, then >>>> click download mp3, only to be told that this is a master open >>>> document file and where do I want to save it? The mp3 book does not >>>> download!Where am I going wrong?I have read the RNIB notes and >>>> endeavour to follow them correctly!I should add that this is a pc >>>> problem only as I’ve already given up on the Ipod as a bad >>>> job! For some reason I successfully use my Ipad Air to download a >>>> book, it would however be nice to use the pc! Anyone else experience >>>> this? >>>> >>>> BEST! >>>> >>>> Alistair >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> >> To report this e-mail as Spam, please forward it to: >> spam@xxxxxxxxxxxxxxx >> >> >> -- >> >> Sign up now to #weardots and raise lots for RNIB Read. Get your free >> fundraising pack now: http://rnib.in/17jw7O1 >> >> This excludes the Isle of Man (IoM) where separate arrangements apply >> in partnership with the IoM Government and Manx Blind Welfare Society >> >> >> -- >> >> >> DISCLAIMER: >> >> NOTICE: The information contained in this email and any attachments is >> confidential and may be privileged. If you are not the intended >> recipient you should not use, disclose, distribute or copy any of the >> content of it or of any attachment; you are requested to notify the >> sender immediately of your receipt of the email and then to delete it >> and any attachments from your system. >> >> RNIB endeavours to ensure that emails and any attachments generated by >> its staff are free from viruses or other contaminants. 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